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Refund/ Re-issue Policy:

Resort/House Boat/Ship:
  • Resort BD follows the property's cancellation policy.
  • To cancel a booking, travelers must go to 'My booking' > 'Cancel' and confirm the cancellation. Or mail us at info@resortsbd.com .
  • Depending on the property and the time of cancellation, a cancellation fee can be charged.
  • Date changes are not allowed for any hotel reservations. Travelers must cancel their old booking and rebook with the updated date.
  • Bookings for blackout dates (All govt Holidays except Fri-Sat) and the Eid/Durga puja festival are not cancelable ,reschedulable or refundable.
  • Refunds will be initiated (if applicable) following a successful cancellation. The refund will be issued via the same payment method that travelers used. Depending on the channel, the payment may take one to 7-15 working days for it to appear in the account. *2.5% Convenience charge is non-refundable.

    *2.5% Convenience charges are non-refundable.